Support - Stampify

Contact Support

For bug reports, account and subscription questions, or general feedback, contact us by email.

Common Questions

For more answers, visit the Stampify FAQ, learn about the photo stamp app, or explore Stampify as a memory journal app.

How do I restore purchases?

In the app, open Settings and use the restore purchase option. If restoration fails, email support with your App Store account region and app version.

Why is my subscription status unavailable?

This can happen due to network, App Store, or Google Play account issues. Try again on a stable connection, then contact support if the issue continues.

Where are my photos stored?

Your photo stamps are stored on your device by default. If you enable account-linked sync features, the data needed for sync may be processed by service providers.

Can I export or share my stamps?

Yes. Stampify lets you save or share stamp images so you can send memories to friends or reuse them in scrapbook-style posts.

What should I include in a bug report?

Include your app version, device model, iOS version, timezone, and steps to reproduce. Screenshots help when available.